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Exceptional Customer Service
Jupiter
Transport Services has always been committed to both
customers and carriers. We’ve listened to our
customers and found that most preferred to deal with
the same transportation specialist every time. From
this information, Jupiter Transport Services has
designed the “One on One” Personal Customer Service
Program. This new customer service program allows
you to build a personal rapport between our
companies and will lessen the chances of
miscommunication when placing orders, obtaining
rates, or checking on loads.
Rate requests are always
handled quickly and at your convenience. We offer a
variety of communication options including our toll
free number (800-325-5004), Fax (561-746-2299, or
email (information@jupitertransort.com)
When
moving your shipments, we would like as much advance
notice as possible. This helps us to insure that
the carrier will be available on the appointed day.
Shipping orders can be taken by your account
representative over the phone, emailed or by faxing
them directly into our office.
If the
need should arise, your account representative can
help you in the filing and collection of freight
claims.
At
Jupiter Transport Services, we feel that our “One on
One” Customer Service Program is the key to our
success in the transportation industry.
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